You can request on-site service for your problems that you think cannot be solved with remote support. In your On-Site Service requests, the relevant department will call you by phone and will listen to your problem and direct the service representative as soon as possible. Our on-site service reaches Istanbul the next day, and this time may vary depending on the service intensity.

Depending on the urgency of the work, the shuttle transportation time outside of Istanbul is the next day at the earliest and the same weekday at the latest.

ON-SITE SERVICE REQUEST

You can request on-site service for your problems that you think cannot be solved with remote support. In your on-site service requests, the relevant department will listen to your problem by phone and direct the service representative as soon as possible.

Our on-site service reaches Istanbul the next day, this time may vary depending on the service intensity.

Depending on the urgency of the work, the shuttle transportation time outside of Istanbul is for the next day at the earliest and for the same week at the latest.

METHODS OF GETTING REMOTE DESKTOP HELP

In line with your request, our system experts can access your computer with remote desktop applications and intervene immediately to problems in your system. These connections can only be made whenever you want and do not pose any threat to your security. System warranty or maintenance agreement is required for remote desktop connection.